![]() ![]() Any information provided has been prepared without taking into account your objectives, financial situation or needs.Any personal information we retain will be handled in accordance with our privacy policy. In the course of our conversation, we may access or collect your personal information which will be used to enable us to assist you with your queries.As a result, customers can instantly book a flight by interacting with your chatbot on Apple Business Chat, Facebook Messenger, Twitter, and other messaging platforms.There are a few things that you should be aware of when using our messaging service: For example, you can create an IVA for a travel agency application. As a result, you provide users additional ways to communicate with your application, which improves the overall user experience. Also, the digital messaging channel makes maintenance of the conversational capability of an IVA much easier by providing users with a channel for communicating with Pega IVA and, indirectly, with the application through a simple question and answer form.Ä®xpose your essential business services to users through a chatbot on multiple messaging platforms by defining a single Pega IVA for digital messaging. The digital messaging channel is quick to create and configure, giving the user a completely new experience. You create or build a single digital messaging channel to ensure that users can interact with your application through multiple social messaging platforms as Pega Intelligent Virtual Assistant (IVA). The private and public channels offer synchronous and asynchronous communication. ![]() Web Messaging is synchronous and allows real-time conversation. The digital messaging service supports private channels such as Apple Business Chat (ABC), Facebook Messenger, SMS/MMS (Twilio), Twitter direct messages, WhatsApp, and public channels, including Facebook public posts and Twitter public tweets. Robotic Process Automation Design PatternsÄigital messaging includes web messaging (website-embedded chat), and private and public channels. Robotic Automation Release and Build Notes ![]()
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